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Privacy Policy

This Privacy Policy describes how MAMMOTH GRIP collects, uses, and shares personal information when you visit this site, make a purchase, or otherwise interact with us through this site.

SECTION 1 – INFORMATION WE COLLECT AND HOW WE USE IT

When you place an order, we collect information you provide to us, such as your name, billing and shipping address, email address, telephone number, and other information necessary to process and fulfill your purchase.

When you browse the site, certain technical information may also be collected automatically, including your Internet Protocol (IP) address, browser type, device information, and information about how you interact with the site.

We may use your information to:

  • Process and fulfill your order
  • Process payments and refunds
  • Provide shipping and delivery services
  • Communicate with you regarding your order
  • Provide customer service
  • Detect or prevent fraud and unauthorized transactions
  • Operate, maintain, and improve the site
  • Comply with applicable legal and regulatory requirements

If we offer an option to receive marketing communications, we will use your information for that purpose only as permitted by applicable law and your preferences.

SECTION 2 – CONSENT AND CHOICES

When you provide personal information to complete a transaction, verify payment information, place an order, arrange delivery, process a return or refund, or contact customer service, you consent to our use of that information for those purposes.

Where consent is required for another purpose, such as certain marketing communications, we will provide an appropriate opportunity to consent or decline.

If you have opted in to marketing communications and later change your mind, you may withdraw your consent by following the unsubscribe instructions in the communication or contacting us at customercare@themammothgrip.com.

SECTION 3 – E-COMMERCE PLATFORM AND SERVICE PROVIDERS

This online store is operated using Shopify and services provided by Simplistic. These and other service providers may process information as necessary to operate the site and provide services related to your purchase.

We also use third-party providers to perform services on our behalf, including payment processing, order fulfillment, shipping, fraud prevention, website operation, analytics, and customer service.

These providers may receive personal information only as necessary to perform the services for which they are engaged and are subject to their own privacy and security practices.

SECTION 4 – PAYMENT PROCESSING

Payments made through this site may be processed by Braintree and/or PayPal, depending on the payment method selected at checkout.

Payment information is transmitted to and processed by the applicable payment provider in accordance with its security practices and privacy policies. MAMMOTH GRIP does not require access to your complete payment-card number in order to fulfill your order.

Payment providers and other parties involved in processing transactions may collect, use, retain, or disclose information as necessary to process payments, prevent fraud, issue refunds, resolve disputes, and comply with applicable laws and payment-network requirements.

SECTION 5 – SHIPPING AND ORDER FULFILLMENT

We use third-party services, including Shippo and applicable shipping carriers, to assist with order fulfillment and delivery.

Information necessary to ship and deliver your order, such as your name, shipping address, email address, telephone number, and order information, may be shared with these providers as necessary to provide their services.

SECTION 6 – DISCLOSURE OF INFORMATION

We may disclose personal information to service providers as necessary to operate our business, process and fulfill orders, provide customer service, prevent fraud, and maintain the site.

We may also disclose information when required by law, regulation, legal process, or governmental request; to protect our rights, customers, or others; or in connection with a merger, acquisition, sale, or other transfer of all or part of our business.

SECTION 7 – THIRD-PARTY WEBSITES AND SERVICES

This site may contain links to websites or services operated by third parties. Once you leave this site or interact directly with a third-party service, that provider's privacy practices and terms may apply.

We encourage you to review the privacy policies of third-party services with which you interact.

SECTION 8 – SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions are handled through payment providers that maintain security measures appropriate to their services, including applicable payment-card industry requirements.

No method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

SECTION 9 – COOKIES AND SIMILAR TECHNOLOGIES

Like many websites, this site may use cookies and similar technologies to operate the site, remember preferences, support checkout functionality, analyze site performance, prevent fraud, and improve the customer experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation or functionality of the site.

Shopify provides additional information about cookies used in connection with its services at shopify.com/legal/cookies.

SECTION 10 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have provided any consent required for a minor dependent to use this site.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or other operational reasons.

Changes will become effective when the updated Privacy Policy is posted on the site.

QUESTIONS AND CONTACT INFORMATION

If you have questions about this Privacy Policy, would like more information about our privacy practices, or would like to make a request concerning your personal information, please contact us at:

MAMMOTH GRIP
Email: customercare@themammothgrip.com

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